Hi,
We use the review/comments functionality a lot with our clients but have been having issues with reviewers adding more comments once reviews are complete and we are making amends. This can lead to extra effort in making amends and managing a project.
So, what would be useful is a way to ‘lock’ a course, so reviewers no longer have access. Perhaps this could be done once a review is marked as completed?
Happy to talk this through with someone if helpful.
Thanks, Nick
Hey Nick - in Reviews, under Settings - you can set the review as complete - does that not stop your Reviwers from adding additional comments?
Unless you have other reviews open, you can then turn off the Commenting for a course by going to the course and turning off “Show comments in preview”.
I’m asking the team if there’s anything else that can be done now.
Hi Helen,
Thanks for the reply.
I’m pretty sure we have tried completing reviews to stop people commenting, but I will try that out again when I get a moment.
Turning of comments could help too but I know I look at them in the edit view and preview view when making amends, so it would make doing that more awkward.
Nick
Hi Helen,
I’ve very belatedly come back to this as it’s a problem that has reoccoured.
We’ve set up a test course then I’ve added my personal email as a reviewer on a the course, and I can still add new comments to the course once the review has been marked as complete.
I’ve also made a copy of the course and copied the review/comments. If I then resolve comments in the copied course my personal email address does get notifications of that comment being closed, and I can then get into the copied course too!
Finally, I removed my personal account from the review, marked another comments as resolved, and still got an email to my personal email to tell me it’s resolved!
As before, functionality to lock reviewers out of a course would be really useful.
Thanks, Nick
@Matt_Leathes are you able to add anything further to this discussion?
Many thanks.
