Hi all—I’ve been developing in Evolve for several years, and I’m running into a first-time challenge with a client that is using the Docebo LMS. The Bookmarking extension (or just SCORM bookmarking more broadly) via Evolve doesn’t seem to cooperate with the LMS, so the course is unusable when a learner exits the course and then returns.
For example, if the course begins with a pre-assessment, the user cannot progress past the completed pre-assessment upon returning to the course. The course doesn’t seem to recognize that the logic has been completed that should trigger un-hiding the content that follows.
Have others encountered this? My client insists that Evolve is incompatible with Docebo, whereas I think that’s unlikely. My suspicion is that there is some configuration missing on the LMS side that is preventing the bookmarking from functioning as expected. I’m a freelancer, so I don’t have admin access to the LMS. I’ve tried some ideas on the Evolve side to fix this, but no luck.
Help me resist authoring with Rise (which is their preference)! Evolve is the best—I believe it makes a way better product for the learner.
Thank you!
Evolve is compatible with SCORM 1.2, SCORM 2004 3rd Edition and SCORM 2004 4th Edition. If Docebo supports any of those standards then Evolve is compatible with it.
Have you tried testing on SCORM Cloud? If it works on there then you can use that to point out that Evolve is SCORM compatible.
As you mention that you are using Logic, are you enabling Advanced Tracking in the SCORM publish settings?
This is necessary for the Logic functionality of Evolve to be able to work properly. Specifically, enabling it will allow the course to track information such as whether Logic events have been triggered or not.
Thanks for your response, Matt! I did test a ton of different parameters with the client. I was confident that it wouldn’t be that Evolve wasn’t working, but rather a communication problem between the SCORM and Docebo.
SOLUTION: I troubleshooted with the client, and it turned out to be that the SCORM criteria needs to be passed/incomplete under advanced tracking (rather than the default, which is complete/incomplete). We tested and the bookmarking finally works as expected. Their admin told me the other criteria pairings do not work in Docebo. See screenshot of proper settings.
Hopefully this helps others who are pulling their hair out!
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Interesting if that is the case because it would mean that Docebo isn’t actually SCORM conformant…!
But it certainly does seem to match what is stated here: https://community.docebo.com/content-management-96/best-practices-and-troubleshooting-tips-for-scorms-8867
Anyway, glad to hear you figured out a solution and thanks for sharing it with the community!
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Thanks for sharing your solution! We use Docebo with Evolve and it works but can be touchy about certain settings. For example, Docebo doesn’t support SCORM 2004 4th Edition Uploading and managing SCORM as training material – Docebo Help & Support That caused us a lot of user completion issues until Evolve started providing the ability to publish to SCORM 2004 3rd Edition.
Unfortunately a lot of LMSes don’t purely because SCORM 2004 4th Edition requires LMSs to support the highly-complex yet barely-used ‘sequencing’ functionality.
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