Assessment unlocks via triggers work initially but fail after bookmark‑resume in Evolve

Legacy Evolve General Help
1

I’m experiencing an issue in an Evolve course where an assessment unlocks correctly during the first session, but becomes inaccessible after a learner closes the course without attempting the assessment and resumes via bookmarking (when relaunching from Workday)

-Course has 4 different learning paths

-Each path ends on a final page with a “Click here to take the assessment” button

-The Course Assessment extension is enabled

-Bookmarking and Content Locking extensions are enabled

-The assessment is intended to unlock once a learner completes (or views) the final page of any path

Logic being used is:

-A Boolean variable (AssessmentUnlocked, default = False)

Triggers that:

-Fire on Pages Viewed for the final page of each path

-Set AssessmentUnlocked = True

-Another trigger listening for Variables Changed (AssessmentUnlocked == True) which unlocks the assessment / enables access

-The final‑page button and the main menu assessment entry both rely on this unlocked state

Observed behaviour

  1. Learner completes a path in one session

  2. Final page button launches the assessment correctly

  3. Learner closes the course before starting the assessment

  4. Learner relaunches from the LMS and chooses “Resume where you left off”

  5. All page progress is correctly restored

  6. However:

    • The button on the final page no longer works

    • The assessment entry from the menu also does not work / appears locked

2

hi @nliddy if you’re using Logic within a course you need to publish the course with Use Advanced Tracking enabled (select Advanced as the Course Package Format).

If you have tried that already and it’s still not working, please get in touch with Evolve Support.