Hi all, We’ve exporting an XLIFF from one of our courses to be translated, and have received back the translated XLIFF file. When trying to import back into the course, it keeps coming back with the error “Translation file does not belong to this course”. We’ve followed the instructions set out by …

Hey Sam! In my instance of Evolve I seem to lack the support request button, it leads me to intellum.my.site and I’m unable to find a way to open a direct support request? Would you happen to know how I can get there? Thanks!

Hi @gabriel.romero You can either select the request login button on that page, or email support@intellum.com directly: [Screenshot 2025-04-15 at 13.35.32] Cheers-Sam

XLIFF not importing

Legacy Evolve General Help

Sam_Cook_Evolve_LQA April 15, 2025, 7:53am 2

Hi @gabriel.romero , could you submit a support request for this please?
Thanks-Sam

Topic		Replies	Views
Course Translations - URGENT help needed General Help	4	263	October 22, 2023
Exporting Evolve into .xilf files for translation General Help	1	476	May 3, 2022
Languge setting - Need help All-New Evolve - Questions	1	16	March 13, 2026
How to Export a Course from one Evolve instance to another? General Help publish , migration , course	11	3505	May 26, 2025
Submit Label in Settings All-New Evolve - Questions language , localisation	12	147	February 14, 2026

XLIFF not importing

Related topics