I am developing a course and I have embedded an external Youtube video but in the course it is only showing as a black screen with an “!”. I am not sure what I have not done or what is not selected but for some reason it is not showing the external video link. Any ideas for help here?
I also wanted to show how the file is built so you can see I think I have selected all the right features.
Hi there!
You want to use the Video Stream component for YouTube videos. Much easier!
Great advice, I did that and it shows now but it is not showing up in the course. Other changes are made in real time which I see reflected but this video is not updating for some reason, any thoughts?
The new video shows in the preview mode using the web link but in the course that is currently published as an activity in our site, this update is not loading like the other changes.
Hey!
So are you publishing to the Intellum Platform or to another LMS?
Make sure that you have republished the course in either case - and if you have but it’s not working, DM me a link to your course in Evolve and I can take a look.
Helen
As @hbailey quite rightly says you need to use the VideoSteam component if you want to use a video streaming service like YouTube - the ‘external media’ option of the Media component is for linking to an externally-hosted MP4 file
So we are publishing on the Intellum platform but building it in Evolve. I was told I did not have to republish because of the cloud sync? All other changes I have made do appear in the course and are not requiring me to republish but the only thing that isnt uploading is the new video stream I created.
Gotcha, seems like you may not have versioning on the platform so you’re right - but I can certainly check your setup and find out what’s going on. Can you DM me your Evolve instance name and your platform site so I can take a look?
Thanks!
Happy too! Can you tell me where I can find the instance name?
It’s your “xxx.evolveauthoring.com” that you log into - the xxx part 
Ahhh, it is: https://winterguardinternational.evolveauthoring.com
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Thanks! I have sent you a Private Message.