Hi @Matt_Leathes thanks for the quick reply.
This screenshot is only the top of a massive report sent back from SCORM Cloud (You can see from the size of the scrollbar on the top right of the screenshot).
I just want reiterate that this huge log was generated when we were only inside the module for about 5 seconds, scrolled halfway down the page and pressed around three buttons (flipcards). This seems excessively large given how briefly we were inside the module, and how minimal our interaction was with the content.
Here’s a quote from the LMS provider detailing how they’ve tried to solve the issue currently:
"We have adjusted the throttle rate on the platform to 100 calls per minute per user which is significantly higher than normal required capacity or good practice. Throttling and rate limiting is 100% normal on production-level platforms and enterprise LMS like success factors and cornerstone etc. it is not good practice or good behaviour to send e.g. 100+ calls from simple page scrolling.
Normal SCORM interactions are based on real events driven by meaningful user behaviour like clicks or answers. Changing the rate limit significantly higher may not be a structural fix for this issue as rate depends on user scrolling behaviour, and above certain limits could impact platform performance, particularly at the high volumes of users expected here."
Happy to provide anything you’d need to investigate this further.
Thanks.