# Scorm file not working

**URL:** <https://community.evolveauthoring.com/t/scorm-file-not-working/3631>\
**Category:** Feature Requests\
**Tags:** scorm\
**Created:** [May 14, 2025, 5:54am UTC](https://community.evolveauthoring.com/t/scorm-file-not-working/3631 "2025-05-14T05:54:13Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Matt\_Leathes](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/matt_leathes/32/586_2.png) [@Matt\_Leathes](https://community.evolveauthoring.com/u/Matt_Leathes)\
**Post date:** [May 14, 2025, 10:11am UTC](https://community.evolveauthoring.com/t/scorm-file-not-working/3631/3 "2025-05-14T10:11:04Z")

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> [@Andy\_Moorman](#):
>
> Once that’s all been reviewed publish and test it on scormcloud. If it works there and not on your lms, then raise a support ticket with the lms vendor.

@Maria_Matheas considering what you mentioned about your LMS not supporting SVG images in [this post](https://community.evolveauthoring.com/t/images-not-showing-in-exported-uploaded-scorm-file/3615) I would definitely check on SCORM cloud/other LMS first; it does sound like the setup of your LMS might be a little odd if it doesn’t even support SVG files… if that is the case there’s no point getting in touch with Evolve Support as they won’t be able to help - you’ll need to contact the support team for your LMS.

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_[View the full topic](https://community.evolveauthoring.com/t/scorm-file-not-working/3631)._