# Page progressing resetting when reopening a course

**URL:** <https://community.evolveauthoring.com/t/page-progressing-resetting-when-reopening-a-course/1861>\
**Category:** General Help\
**Created:** [August 30, 2022, 12:14pm UTC](https://community.evolveauthoring.com/t/page-progressing-resetting-when-reopening-a-course/1861 "2022-08-30T12:14:42Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![darkcurv](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@darkcurv](https://community.evolveauthoring.com/u/darkcurv)\
**Post date:** [August 30, 2022, 12:14pm UTC](https://community.evolveauthoring.com/t/page-progressing-resetting-when-reopening-a-course/1861/1 "2022-08-30T12:14:42Z")

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Hi all, has anyone come across this before?

I have a course where the final page has some **optional** questions. Course completion is therefore triggered with logic as an assessment score is not required. When a text component on the top of the final screen is seen the course sets a completion status which works perfectly in the LMS.

My issue lies with the page progress shown on the menu. As the questions are optional I have set the Page Completion Display Method to “Set in Individual Pages” and, for the final page, it is set to the same text component as mentioned above. If I view the page and return to the menu, it shows as 100% which is what should happen. However, if I close the course and then reopen it, the final page progress is back at 0%. Even though it previously said 100% and the LMS has recorded completion. Any ideas why this may be happening?

Additional information:

- Bookmarking is set and works correctly
- When reopening the course all progress is retained for all other pages, its just the final page where the issue lies
- I’m using SCORM 1.2
- I can’t use SCORM 2004 or advanced tracking; these have been tested and aren’t compatible with the LMS
- I have tested in SCORM Cloud and get the same issue
- I have contacted support and I’m awaiting an answer but in the meantime I was just wondering if anyone else has experienced this

Appreciate your time reading through all that if you’ve made it this far

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**Author:** ![Sam\_Cook\_Evolve\_LQA](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/sam_cook_evolve_lqa/32/902_2.png) [@Sam\_Cook\_Evolve\_LQA](https://community.evolveauthoring.com/u/Sam_Cook_Evolve_LQA)\
**Post date:** [August 30, 2022, 1:10pm UTC](https://community.evolveauthoring.com/t/page-progressing-resetting-when-reopening-a-course/1861/2 "2022-08-30T13:10:50Z")

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Hi there, my best guess would be that it’s a bug. If you have logged with support and included a course link we can investigate further. Cheers-Sam

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**Author:** ![darkcurv](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@darkcurv](https://community.evolveauthoring.com/u/darkcurv)\
**Post date:** [August 30, 2022, 1:27pm UTC](https://community.evolveauthoring.com/t/page-progressing-resetting-when-reopening-a-course/1861/3 "2022-08-30T13:27:59Z")

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Cheers Sam - yes all info has been provided so will wait and see. Appreciate you answering yet another of my questions 🙂

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**Author:** ![Sam\_Cook\_Evolve\_LQA](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/sam_cook_evolve_lqa/32/902_2.png) [@Sam\_Cook\_Evolve\_LQA](https://community.evolveauthoring.com/u/Sam_Cook_Evolve_LQA)\
**Post date:** [August 30, 2022, 2:54pm UTC](https://community.evolveauthoring.com/t/page-progressing-resetting-when-reopening-a-course/1861/4 "2022-08-30T14:54:02Z")

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Absolutely no problem at all. I dont have time to check every day but do my best to check in here a couple of times a week, so we will always get to your questions before too long

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**Author:** ![JayN](https://avatars.discourse-cdn.com/v4/letter/j/e79b87/32.png) [@JayN](https://community.evolveauthoring.com/u/JayN)\
**Post date:** [February 23, 2023, 1:58am UTC](https://community.evolveauthoring.com/t/page-progressing-resetting-when-reopening-a-course/1861/5 "2023-02-23T01:58:24Z")

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Hi, having a similar issue with components being disabled when closing down a course and re-launching.

Did you manage to get yours resolved?

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**Author:** ![id3](https://avatars.discourse-cdn.com/v4/letter/i/5f8ce5/32.png) [@id3](https://community.evolveauthoring.com/u/id3)\
**Post date:** [February 23, 2023, 7:23am UTC](https://community.evolveauthoring.com/t/page-progressing-resetting-when-reopening-a-course/1861/6 "2023-02-23T07:23:57Z")

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Hi @JayN ,  
I had the same issue with some components.  
I’m using a workaround and set a trigger to reset components on course reload.
