# External Video not playing

**URL:** <https://community.evolveauthoring.com/t/external-video-not-playing/1650>\
**Category:** General Help\
**Created:** [May 5, 2022, 10:15am UTC](https://community.evolveauthoring.com/t/external-video-not-playing/1650 "2022-05-05T10:15:37Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![joy](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@joy](https://community.evolveauthoring.com/u/joy)\
**Post date:** [May 5, 2022, 10:15am UTC](https://community.evolveauthoring.com/t/external-video-not-playing/1650/1 "2022-05-05T10:15:37Z")

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I have been trying to embed a video into the Media tile. Here are the steps I followed: Selected the Media tile\> Selected the Toggle for the “External Media” option. Entered the Embed code in the “Video URl” field. However, when I watch the Preview, the video does not play. Instead, I could only see an “i” icon. I even tried using a Youtube link just to check. Even the Youtube video shows the same issue.

I would appreciate if someone can help me out with this.

Thanks in advance!  
Joy

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**Author:** ![Punam](https://avatars.discourse-cdn.com/v4/letter/p/cdc98d/32.png) [@Punam](https://community.evolveauthoring.com/u/Punam)\
**Post date:** [May 5, 2022, 3:10pm UTC](https://community.evolveauthoring.com/t/external-video-not-playing/1650/2 "2022-05-05T15:10:56Z")

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Try the video stream component instead. URL and Embed code mean two different things in Evolve

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**Author:** ![Matt\_Leathes](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/matt_leathes/32/586_2.png) [@Matt\_Leathes](https://community.evolveauthoring.com/u/Matt_Leathes)\
**Post date:** [May 5, 2022, 3:13pm UTC](https://community.evolveauthoring.com/t/external-video-not-playing/1650/3 "2022-05-05T15:13:34Z")

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The ‘External Media’ option if for when you have an MP4 file hosted on a web server somewhere outside of the course.

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**Author:** ![joy](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@joy](https://community.evolveauthoring.com/u/joy)\
**Post date:** [May 6, 2022, 4:50am UTC](https://community.evolveauthoring.com/t/external-video-not-playing/1650/4 "2022-05-06T04:50:40Z")

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The Video stream option only supports certain Services like Youtube, Vimeo etc. My videos is hosted somewhere outside.

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**Author:** ![Punam](https://avatars.discourse-cdn.com/v4/letter/p/cdc98d/32.png) [@Punam](https://community.evolveauthoring.com/u/Punam)\
**Post date:** [May 6, 2022, 11:40am UTC](https://community.evolveauthoring.com/t/external-video-not-playing/1650/5 "2022-05-06T11:40:21Z")

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How about using the iframe component to embed the video. I had used it in one of my courses. However, as Matt said, the MP4 file has to be hosted somewhere… You need to put the URL in the iframe content source.

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/1X/c2ed4f86dc7c4a6906d69899ce69c57d643e0d69.png)

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**Author:** ![joy](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@joy](https://community.evolveauthoring.com/u/joy)\
**Post date:** [May 9, 2022, 3:28am UTC](https://community.evolveauthoring.com/t/external-video-not-playing/1650/6 "2022-05-09T03:28:51Z")

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Thanks a ton Punam. This works like a charm!