# Evolve authoring site has CRASHED

**URL:** <https://community.evolveauthoring.com/t/evolve-authoring-site-has-crashed/913>\
**Category:** General Help\
**Created:** [October 30, 2020, 9:28am UTC](https://community.evolveauthoring.com/t/evolve-authoring-site-has-crashed/913 "2020-10-30T09:28:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TechRoads](https://avatars.discourse-cdn.com/v4/letter/t/b38774/32.png) [@TechRoads](https://community.evolveauthoring.com/u/TechRoads)\
**Post date:** [October 30, 2020, 9:28am UTC](https://community.evolveauthoring.com/t/evolve-authoring-site-has-crashed/913/1 "2020-10-30T09:28:52Z")

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Hi everyone  
I’m urgently trying to reach support@appitierre - and getting no response. My Evolve authoring site has crashed - I get a “502 Bad Gateway” error on the site.

Any ideas how to reach someone to urgently help?  
Would really appreciate it. Thanks

Joanne

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [November 5, 2020, 10:30am UTC](https://community.evolveauthoring.com/t/evolve-authoring-site-has-crashed/913/2 "2020-11-05T10:30:02Z")

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Hi Joanne,

I’m so sorry to hear you were having trouble - contacting support is usually really quick…

I’m afraid I only just saw this now when the community summary came through on email.

Did you get sorted?

Best, Helen