# Errors in YouTube Video embedding in a course

**URL:** <https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748>\
**Category:** General Help\
**Created:** [July 23, 2025, 9:22pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748 "2025-07-23T21:22:46Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![wmfrankenberger](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wmfrankenberger](https://community.evolveauthoring.com/u/wmfrankenberger)\
**Post date:** [July 23, 2025, 9:22pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/1 "2025-07-23T21:22:46Z")

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I am developing a course and I have embedded an external Youtube video but in the course it is only showing as a black screen with an “!”. I am not sure what I have not done or what is not selected but for some reason it is not showing the external video link. Any ideas for help here?

 ![Screenshot 2025-07-23 at 4.20.58 PM](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/b/b6ed7f447fdca2d3e1061d0229fb054422a82029.png)

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**Author:** ![wmfrankenberger](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wmfrankenberger](https://community.evolveauthoring.com/u/wmfrankenberger)\
**Post date:** [July 23, 2025, 9:23pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/2 "2025-07-23T21:23:28Z")

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I also wanted to show how the file is built so you can see I think I have selected all the right features.

 ![Screenshot 2025-07-23 at 4.20.46 PM](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/5/594328f2bbad529b18cd29816ecbbfeff53a2248.png)

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [July 23, 2025, 9:52pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/3 "2025-07-23T21:52:57Z")

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Hi there!

You want to use the Video Stream component for YouTube videos. Much easier!

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**Author:** ![wmfrankenberger](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wmfrankenberger](https://community.evolveauthoring.com/u/wmfrankenberger)\
**Post date:** [July 23, 2025, 10:09pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/4 "2025-07-23T22:09:21Z")

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Great advice, I did that and it shows now but it is not showing up in the course. Other changes are made in real time which I see reflected but this video is not updating for some reason, any thoughts?

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**Author:** ![wmfrankenberger](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wmfrankenberger](https://community.evolveauthoring.com/u/wmfrankenberger)\
**Post date:** [July 23, 2025, 10:13pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/5 "2025-07-23T22:13:30Z")

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The new video shows in the preview mode using the web link but in the course that is currently published as an activity in our site, this update is not loading like the other changes.

 ![Screenshot 2025-07-23 at 5.12.44 PM](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/8/8462d21a0c6e129d5d872b0e4e8b71c87c088db7.png)

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [July 24, 2025, 8:45am UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/6 "2025-07-24T08:45:27Z")

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Hey!

So are you publishing to the Intellum Platform or to another LMS?

Make sure that you have republished the course in either case - and if you have but it’s not working, DM me a link to your course in Evolve and I can take a look.

Helen

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**Author:** ![Matt\_Leathes](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/matt_leathes/32/586_2.png) [@Matt\_Leathes](https://community.evolveauthoring.com/u/Matt_Leathes)\
**Post date:** [July 24, 2025, 10:19am UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/7 "2025-07-24T10:19:29Z")

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> [@wmfrankenberger](#):
>
> I also wanted to show how the file is built so you can see I think I have selected all the right features.

As @hbailey quite rightly says you need to use the VideoSteam component if you want to use a video streaming service like YouTube - the ‘external media’ option of the Media component is for linking to an externally-hosted MP4 file

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**Author:** ![wmfrankenberger](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wmfrankenberger](https://community.evolveauthoring.com/u/wmfrankenberger)\
**Post date:** [July 24, 2025, 1:19pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/8 "2025-07-24T13:19:11Z")

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So we are publishing on the Intellum platform but building it in Evolve. I was told I did not have to republish because of the cloud sync? All other changes I have made do appear in the course and are not requiring me to republish but the only thing that isnt uploading is the new video stream I created.

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [July 24, 2025, 1:24pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/9 "2025-07-24T13:24:33Z")

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Gotcha, seems like you may not have versioning on the platform so you’re right - but I can certainly check your setup and find out what’s going on. Can you DM me your Evolve instance name and your platform site so I can take a look?

Thanks!

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**Author:** ![wmfrankenberger](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wmfrankenberger](https://community.evolveauthoring.com/u/wmfrankenberger)\
**Post date:** [July 24, 2025, 1:25pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/10 "2025-07-24T13:25:11Z")

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Happy too! Can you tell me where I can find the instance name?

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**Author:** ![wmfrankenberger](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wmfrankenberger](https://community.evolveauthoring.com/u/wmfrankenberger)\
**Post date:** [July 24, 2025, 1:27pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/11 "2025-07-24T13:27:12Z")

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Doesn’t seem that I have one.

 ![Screenshot 2025-07-24 at 8.26.57 AM](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/d/d4fad4507b7d3bf7c0366e6c93e30679b9f3fab3.png)

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [July 24, 2025, 1:54pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/12 "2025-07-24T13:54:12Z")

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It’s your “[xxx.evolveauthoring.com](http://xxx.evolveauthoring.com)” that you log into - the xxx part 🙂

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<div class="post-metadata">

**Author:** ![wmfrankenberger](https://avatars.discourse-cdn.com/v4/letter/w/50afbb/32.png) [@wmfrankenberger](https://community.evolveauthoring.com/u/wmfrankenberger)\
**Post date:** [July 24, 2025, 1:57pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/13 "2025-07-24T13:57:24Z")

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Ahhh, it is: [https://winterguardinternational.evolveauthoring.com](https://winterguardinternational.evolveauthoring.com)

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [July 24, 2025, 2:16pm UTC](https://community.evolveauthoring.com/t/errors-in-youtube-video-embedding-in-a-course/3748/14 "2025-07-24T14:16:19Z")

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Thanks! I have sent you a Private Message.
