# Error when uploading fonts

**URL:** <https://community.evolveauthoring.com/t/error-when-uploading-fonts/595>\
**Category:** General Help\
**Created:** [September 24, 2019, 9:21am UTC](https://community.evolveauthoring.com/t/error-when-uploading-fonts/595 "2019-09-24T09:21:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![andyontrack](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/andyontrack/32/1454_2.png) [@andyontrack](https://community.evolveauthoring.com/u/andyontrack)\
**Post date:** [September 24, 2019, 9:21am UTC](https://community.evolveauthoring.com/t/error-when-uploading-fonts/595/1 "2019-09-24T09:21:29Z")

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Hi, I’m trying to upload my own fonts, however, whenever I do i get the following error:

![font-upload-error](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/1X/e317c71965b5b3dde7392df714846b764b85919a.png)

However, I am most definitely including ttf fonts in the zip files I’m uploading.

Can anyone help with this, as I don’t know what more i can do when I’m including the files it’s asking for!

Many thanks,

Andy

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**Author:** ![Andy\_Moorman](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/andy_moorman/32/314_2.png) [@Andy\_Moorman](https://community.evolveauthoring.com/u/Andy_Moorman)\
**Post date:** [September 28, 2019, 1:30pm UTC](https://community.evolveauthoring.com/t/error-when-uploading-fonts/595/2 "2019-09-28T13:30:48Z")

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Hi Andy,  
Have you tried building the font package using [transfonter.org](http://transfonter.org)? That normally works for us.

That said, we have a some fonts where the owner/font designer has blacklisted the font. When that happens there is no work around other than choosing a different font.

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<div class="post-metadata">

**Author:** ![andyontrack](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/andyontrack/32/1454_2.png) [@andyontrack](https://community.evolveauthoring.com/u/andyontrack)\
**Post date:** [September 30, 2019, 8:58am UTC](https://community.evolveauthoring.com/t/error-when-uploading-fonts/595/3 "2019-09-30T08:58:08Z")

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Hi Andy,

Thanks for responding. The issue was being caused by my fonts being in a folder that was zipped, instead of just the font files being zipped up. I pulled them out the folder, zipped them up and the issue was resolved.

Thank you for recommending [transfonter.org](http://transfonter.org). Wasn’t aware of this site so will keep it in mind for the future.

Thanks again,

Andy