# Duplicate fonts error

**URL:** <https://community.evolveauthoring.com/t/duplicate-fonts-error/3973>\
**Category:** Legacy Evolve\
**Created:** [November 24, 2025, 8:53pm UTC](https://community.evolveauthoring.com/t/duplicate-fonts-error/3973 "2025-11-24T20:53:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Test\_01](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/test_01/32/1959_2.png) [@Test\_01](https://community.evolveauthoring.com/u/Test_01)\
**Post date:** [November 24, 2025, 8:53pm UTC](https://community.evolveauthoring.com/t/duplicate-fonts-error/3973/1 "2025-11-24T20:53:45Z")

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Hi team,  
I’m encountering an error while trying to import a SCOM file. The system is throwing a **Course failed to import: Upload contains duplicate fonts** error. Could you please help me understand the exact issue and how to resolve it?

 ![Screenshot 2025-11-25 02.21.53](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/6/65df1500375c4276dd161b889bc69521ab5d0f46.png)

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**Author:** ![Sam\_Cook\_Evolve\_LQA](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/sam_cook_evolve_lqa/32/902_2.png) [@Sam\_Cook\_Evolve\_LQA](https://community.evolveauthoring.com/u/Sam_Cook_Evolve_LQA)\
**Post date:** [November 25, 2025, 10:01am UTC](https://community.evolveauthoring.com/t/duplicate-fonts-error/3973/2 "2025-11-25T10:01:35Z")

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Hi there @Test_01 - could you please raise a support ticket for this so it can be investigated?

 ![Screenshot 2025-11-25 at 10.01.14](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/8/870ea08fb1d4439b4a9dd84ce16a755318aa752e.jpeg)

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**Author:** ![Jackson\_Pinder](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/jackson_pinder/32/813_2.png) [@Jackson\_Pinder](https://community.evolveauthoring.com/u/Jackson_Pinder)\
**Post date:** [July 27, 2026, 2:17pm UTC](https://community.evolveauthoring.com/t/duplicate-fonts-error/3973/3 "2026-07-27T14:17:24Z")

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Was this ever resolved? I’m seeing the same error.

UPDATE: I removed the fonts from the player/css/fonts folder, and the upload worked. I presume the fonts I had in that folder were already added to my instance of Evolve.