# Content locking extension - no lock showing

**URL:** <https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114>\
**Category:** General Help\
**Created:** [March 19, 2026, 12:02pm UTC](https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114 "2026-03-19T12:02:28Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![tom.allpress](https://avatars.discourse-cdn.com/v4/letter/t/53a042/32.png) [@tom.allpress](https://community.evolveauthoring.com/u/tom.allpress)\
**Post date:** [March 19, 2026, 12:02pm UTC](https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114/1 "2026-03-19T12:02:28Z")

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Hi there,

I’m building a course and have applied the content locking extension. The page is made up of 5 articles and I’ve set the unlock criteria on each one (e.g. article 2 is unlocked by article 1 completion etc).

My understanding from the [extension explanation](https://experience.intellum.com/student/collection/750644/path/1308837/activity/1308800) is that there is a built in lock function that stops the user from scrolling down past currently unlocked content. But for me, the lock icon is not showing, and instead the whole page is open, with the locked article content showing but blurred out.

Is this expected behaviour? What is the lock and lock icon function in the extension for?

In speaking with colleagues, they have suggested using logic to show/hide content on the page, which makes sense to me. I’m just slight confused by this extension and the lock function.

Any explanation/support appreciated.

Thanks in advance

Tom

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [March 19, 2026, 12:25pm UTC](https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114/2 "2026-03-19T12:25:39Z")

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Hello Tom,

Content Locking shows the content on the page as if it were present but unviewable and there are 3 modes that can be used for this. These can be found and selected in the Content Locking settings for each Article once you have turned on the extension and locked the article:

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/2/26b1051f3e88a7d1fe540c8a764c9a4923b1cf8d.png)

Then under appearance choose the style and the icon:

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/5/506aaf726e2127e14336e493ef4318a17a28ed94.png)

You can also theme your locking in Theme \> Article Locking.

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<div class="post-metadata">

**Author:** ![tom.allpress](https://avatars.discourse-cdn.com/v4/letter/t/53a042/32.png) [@tom.allpress](https://community.evolveauthoring.com/u/tom.allpress)\
**Post date:** [March 19, 2026, 12:35pm UTC](https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114/3 "2026-03-19T12:35:01Z")

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Hi Helen, thanks for the swift response. My confusion is that the lock is not appearing on my page at all. The extension explanation page shows a screenshot of an Evolve page with a padlock icon on, with text saying “this article is locked”. But i’m not seeing this for the locked articles. i’m able to scroll up and down on the page, but with the locked content blurred out.

Tom

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [March 19, 2026, 12:44pm UTC](https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114/4 "2026-03-19T12:44:09Z")

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Hey Tom - can you DM me a link to your course please? It’s hard to diagnose without seeing what you are seeing 🙂

You should see this:

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/evolveauthoring/original/2X/1/127a55d4d69b6aad05394bdd701ea0e7a246d278.png)

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**Author:** ![tom.allpress](https://avatars.discourse-cdn.com/v4/letter/t/53a042/32.png) [@tom.allpress](https://community.evolveauthoring.com/u/tom.allpress)\
**Post date:** [March 19, 2026, 1:47pm UTC](https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114/5 "2026-03-19T13:47:45Z")

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ah yep not seeing that. thanks just DM’d you.

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**Author:** ![hbailey](https://yyz1.discourse-cdn.com/flex031/user_avatar/community.evolveauthoring.com/hbailey/32/603_2.png) [@hbailey](https://community.evolveauthoring.com/u/hbailey)\
**Post date:** [March 19, 2026, 2:24pm UTC](https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114/6 "2026-03-19T14:24:00Z")

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Have replied in DMs but for the thread - it was to do with the article style for the locked article in question having no colours set for the Article Locking settings in the theme. Once some colours were added there, the lock and text showed up.

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**Author:** ![tom.allpress](https://avatars.discourse-cdn.com/v4/letter/t/53a042/32.png) [@tom.allpress](https://community.evolveauthoring.com/u/tom.allpress)\
**Post date:** [March 19, 2026, 4:22pm UTC](https://community.evolveauthoring.com/t/content-locking-extension-no-lock-showing/4114/7 "2026-03-19T16:22:35Z")

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ah that’s good to know, thank you for investigating!
