# FAQ

**URL:** https://community.evolveauthoring.com/c/legacy-evolve/faq/7.md

[Latest](https://community.evolveauthoring.com/latest.md) · [Categories](https://community.evolveauthoring.com/categories.md) · [Tags](https://community.evolveauthoring.com/tags.md)

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## [About the FAQ category](https://community.evolveauthoring.com/t/about-the-faq-category/39)

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**Author:** [@appitierre](https://community.evolveauthoring.com/u/appitierre)\
**Replies:** 0

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In here we post commonly asked questions and features which often get asked about. Check here first for your answer!

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## [Editing templates](https://community.evolveauthoring.com/t/editing-templates/3895)

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**Author:** [@Rocio\_rh](https://community.evolveauthoring.com/u/Rocio_rh)\
**Replies:** 3\
**Last updated:** [October 16, 2025, 5:18pm UTC](https://community.evolveauthoring.com/t/editing-templates/3895 "2025-10-16T17:18:22Z")

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Hello, Does anyone know how can I edit a template without modifying the courses that have already used it previously?

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## [Choosing the right image format - JPEG vs PNG vs SVG](https://community.evolveauthoring.com/t/choosing-the-right-image-format-jpeg-vs-png-vs-svg/3803)

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**Author:** [@Matt\_Leathes](https://community.evolveauthoring.com/u/Matt_Leathes)\
**Replies:** 0\
**Last updated:** [August 26, 2025, 3:36pm UTC](https://community.evolveauthoring.com/t/choosing-the-right-image-format-jpeg-vs-png-vs-svg/3803 "2025-08-26T15:36:51Z")

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Although this article is titled ‘What Learning React Won’t Teach You: Image Formats’ it’s applicable to anyone creating images that will be displayed on the web (or in an e-learning course): What Learning React Won't Tea…

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## [How does a learner save progress?](https://community.evolveauthoring.com/t/how-does-a-learner-save-progress/3575)

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**Author:** [@kellie.bright](https://community.evolveauthoring.com/u/kellie.bright)\
**Replies:** 1\
**Last updated:** [April 15, 2025, 7:52am UTC](https://community.evolveauthoring.com/t/how-does-a-learner-save-progress/3575 "2025-04-15T07:52:58Z")

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Hi there. I have created a course with content locking, course navigation, bookmarking and progress all enabled. They can’t move onto the next topic without completing all the previous topic. Is it possible for a learner…

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## [Video Intro Extension](https://community.evolveauthoring.com/t/video-intro-extension/3512)

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**Author:** [@david.vincent](https://community.evolveauthoring.com/u/david.vincent)\
**Replies:** 2\
**Last updated:** [March 12, 2025, 5:03pm UTC](https://community.evolveauthoring.com/t/video-intro-extension/3512 "2025-03-12T17:03:00Z")

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Hi There! I was wondering if someone knew how to have the “Video Intro” extension close automatically once it’s done being played? I don’t see an option for it, but I might just be missing it! Thank you!

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## [Presentation in a course](https://community.evolveauthoring.com/t/presentation-in-a-course/3367)

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**Author:** [@Uma\_Gimpel](https://community.evolveauthoring.com/u/Uma_Gimpel)\
**Replies:** 2\
**Last updated:** [January 8, 2025, 1:26pm UTC](https://community.evolveauthoring.com/t/presentation-in-a-course/3367 "2025-01-08T13:26:19Z")

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I need to add a presentation to a course. But not the link, but rather the content of the presentation itself to be displayed in the course.

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## [Using the logic function with a media video](https://community.evolveauthoring.com/t/using-the-logic-function-with-a-media-video/3359)

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**Author:** [@SarahAdams](https://community.evolveauthoring.com/u/SarahAdams)\
**Replies:** 2\
**Last updated:** [December 31, 2024, 6:24pm UTC](https://community.evolveauthoring.com/t/using-the-logic-function-with-a-media-video/3359 "2024-12-31T18:24:04Z")

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I’m using logic to hide content so the learner has to complete the module in a specific order. But I’m having trouble with media components - as soon as the video is in view, the next article is revealed but I want it to…

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## [Using Variables to add timers on screens](https://community.evolveauthoring.com/t/using-variables-to-add-timers-on-screens/3279)

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**Author:** [@docktorjjd](https://community.evolveauthoring.com/u/docktorjjd)\
**Replies:** 5\
**Last updated:** [November 4, 2024, 11:27am UTC](https://community.evolveauthoring.com/t/using-variables-to-add-timers-on-screens/3279 "2024-11-04T11:27:17Z")

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Hi folks! Does anyone know how to add a timer? I don’t see that as an option in the extensions list. Also, if you have used variables to modify the timers per screen can you please share how you did it? Thanks!

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## [Did you know about double-clicking in the Evolve editor?](https://community.evolveauthoring.com/t/did-you-know-about-double-clicking-in-the-evolve-editor/3060)

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**Author:** [@Matt\_Leathes](https://community.evolveauthoring.com/u/Matt_Leathes)\
**Replies:** 0\
**Last updated:** [July 26, 2024, 12:04pm UTC](https://community.evolveauthoring.com/t/did-you-know-about-double-clicking-in-the-evolve-editor/3060 "2024-07-26T12:04:17Z")

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That’s right, there are a couple of places where you can double-click for extra functionality! Try it out for yourself on page/article/block items in the course outline or on any page/article/block/component in the main…

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## [HTML based learner tracking](https://community.evolveauthoring.com/t/html-based-learner-tracking/2974)

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**Author:** [@c.mason](https://community.evolveauthoring.com/u/c.mason)\
**Replies:** 1\
**Last updated:** [June 5, 2024, 11:42am UTC](https://community.evolveauthoring.com/t/html-based-learner-tracking/2974 "2024-06-05T11:42:14Z")

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I have created my course and now I need to export it and host it on a website. How can I then invite learners and track the completion of the course per user?

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## [Check box data - can this be captures on the download document?](https://community.evolveauthoring.com/t/check-box-data-can-this-be-captures-on-the-download-document/2744)

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**Author:** [@Melanie\_Crabbe](https://community.evolveauthoring.com/u/Melanie_Crabbe)\
**Replies:** 2\
**Last updated:** [January 16, 2024, 11:07am UTC](https://community.evolveauthoring.com/t/check-box-data-can-this-be-captures-on-the-download-document/2744 "2024-01-16T11:07:00Z")

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Hi, I have a reflection document created that includes checkboxes. When I download the document the open input text items are fine and download, however the data from the checkboxes is not downloaded and lost. It is impo…

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## [xAPI publish available in Evolve Authoring](https://community.evolveauthoring.com/t/xapi-publish-available-in-evolve-authoring/143)

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**Author:** [@anon59780582](https://community.evolveauthoring.com/u/anon59780582)\
**Replies:** 5\
**Last updated:** [August 31, 2023, 8:55pm UTC](https://community.evolveauthoring.com/t/xapi-publish-available-in-evolve-authoring/143 "2023-08-31T20:55:22Z")

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Introduction xAPI enabled courses are in Evolve as of 4.4 (released 11/06/18). If you aren’t familiar with xAPI here’s a description from https://xapi.com/overview/ "The Experience API (or xAPI) is a new specification …

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## [Where do I change accordion colors? (Font and blocks!)](https://community.evolveauthoring.com/t/where-do-i-change-accordion-colors-font-and-blocks/2490)

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**Author:** [@brittany.nightly](https://community.evolveauthoring.com/u/brittany.nightly)\
**Replies:** 2\
**Last updated:** [August 18, 2023, 9:31am UTC](https://community.evolveauthoring.com/t/where-do-i-change-accordion-colors-font-and-blocks/2490 "2023-08-18T09:31:39Z")

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I read around and they tell me that the settings for the accordion are hiding in the list section of theme but I cannot seem to find them. Any guidance?

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## [How to notify learners of new content in a previously completed course and, adapt learning journey accordingly](https://community.evolveauthoring.com/t/how-to-notify-learners-of-new-content-in-a-previously-completed-course-and-adapt-learning-journey-accordingly/2460)

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**Author:** [@Max\_C](https://community.evolveauthoring.com/u/Max_C)\
**Replies:** 5\
**Last updated:** [August 8, 2023, 12:31pm UTC](https://community.evolveauthoring.com/t/how-to-notify-learners-of-new-content-in-a-previously-completed-course-and-adapt-learning-journey-accordingly/2460 "2023-08-08T12:31:30Z")

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Hi all, I build in Evolve and host in Exceed / Intellum. Can this system: a) notice when a learner has already completed a course and inform them when new content is added to said course and, b) adapt their learning j…

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## [How to create a Non-Scrolling Course](https://community.evolveauthoring.com/t/how-to-create-a-non-scrolling-course/2431)

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**Author:** [@Caleb\_Cummings](https://community.evolveauthoring.com/u/Caleb_Cummings)\
**Replies:** 4\
**Last updated:** [July 25, 2023, 2:53pm UTC](https://community.evolveauthoring.com/t/how-to-create-a-non-scrolling-course/2431 "2023-07-25T14:53:45Z")

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Hi Evolve Community! Just curious if anyone has experience building a non-scrolling (or limited scrolling) course and how you were able to design it with the articles/theming. I am an intermediate user of Evolve and our…

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## [Collaborative authoring](https://community.evolveauthoring.com/t/collaborative-authoring/2387)

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**Author:** [@LXEvolve](https://community.evolveauthoring.com/u/LXEvolve)\
**Replies:** 5\
**Last updated:** [July 11, 2023, 8:27am UTC](https://community.evolveauthoring.com/t/collaborative-authoring/2387 "2023-07-11T08:27:07Z")

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Hello there, is it possible to do collaborative authoring in evolve and do we need more then one account and more licenses for that? We need to get our e-Learning done quickly, so we need more then one author. I can’t …

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## [Legal terms in courses?](https://community.evolveauthoring.com/t/legal-terms-in-courses/2327)

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**Author:** [@Keith](https://community.evolveauthoring.com/u/Keith)\
**Replies:** 5\
**Last updated:** [June 9, 2023, 3:15pm UTC](https://community.evolveauthoring.com/t/legal-terms-in-courses/2327 "2023-06-09T15:15:34Z")

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Does anyone place legal/copyright terms in their courses and if so, where? I haven’t seen a function that covers locations for terms and conditions.

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## [Table formatting](https://community.evolveauthoring.com/t/table-formatting/1519)

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**Author:** [@Shraddha](https://community.evolveauthoring.com/u/Shraddha)\
**Replies:** 1\
**Last updated:** [May 17, 2023, 8:17am UTC](https://community.evolveauthoring.com/t/table-formatting/1519 "2023-05-17T08:17:34Z")

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Hello… Does anyone know if you can alter the width of columns within a table? Also, how to set background color for table header? Thanks Shraddha

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## [Evolve Hub Reset](https://community.evolveauthoring.com/t/evolve-hub-reset/1933)

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**Author:** [@Martin](https://community.evolveauthoring.com/u/Martin)\
**Replies:** 1\
**Last updated:** [October 4, 2022, 10:39pm UTC](https://community.evolveauthoring.com/t/evolve-hub-reset/1933 "2022-10-04T22:39:49Z")

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Hello – is there any way I can reset (entirely) my progress on the Evolve Hub Level 1 and 2 courses? Can support do this? Thanks

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## [Are there any good examples showcasing the Game component?](https://community.evolveauthoring.com/t/are-there-any-good-examples-showcasing-the-game-component/1853)

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**Author:** [@murph](https://community.evolveauthoring.com/u/murph)\
**Replies:** 1\
**Last updated:** [August 26, 2022, 12:06am UTC](https://community.evolveauthoring.com/t/are-there-any-good-examples-showcasing-the-game-component/1853 "2022-08-26T00:06:55Z")

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I followed the link in the May '18 announcement thread but it’s broken.

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## [Translation settings - using Google translate - check translate settings in Google](https://community.evolveauthoring.com/t/translation-settings-using-google-translate-check-translate-settings-in-google/126)

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**Author:** [@anon59780582](https://community.evolveauthoring.com/u/anon59780582)\
**Replies:** 2\
**Last updated:** [June 28, 2022, 4:31pm UTC](https://community.evolveauthoring.com/t/translation-settings-using-google-translate-check-translate-settings-in-google/126 "2022-06-28T16:31:56Z")

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We had an interesting issue where a user was translating courses using Evolve’s translation feature - part of this involves using Google translate. If Chrome is set to translate all web pages from English it will transl…

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## [What should the structure of an embeddable file be for it to be recognised in Evolve](https://community.evolveauthoring.com/t/what-should-the-structure-of-an-embeddable-file-be-for-it-to-be-recognised-in-evolve/24)

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**Author:** [@appitierre](https://community.evolveauthoring.com/u/appitierre)\
**Replies:** 2\
**Last updated:** [June 8, 2022, 9:08am UTC](https://community.evolveauthoring.com/t/what-should-the-structure-of-an-embeddable-file-be-for-it-to-be-recognised-in-evolve/24 "2022-06-08T09:08:36Z")

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This guide is for use with the iFrame component. Create a folder for the file you wish to embed on your computer. Create a file in that folder called index.html In index.html add the line \<embed src=”name-of-example-fi…

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## [Bullets in text and reveal pop-up](https://community.evolveauthoring.com/t/bullets-in-text-and-reveal-pop-up/1570)

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**Author:** [@joy](https://community.evolveauthoring.com/u/joy)\
**Replies:** 2\
**Last updated:** [April 4, 2022, 11:58am UTC](https://community.evolveauthoring.com/t/bullets-in-text-and-reveal-pop-up/1570 "2022-04-04T11:58:14Z")

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I am using “text to reveal” popup for bullet points. Now the problem is the bullet points are getting scattered as the content is center aligned, as a result, there is a lot of distance between bullet and the content. Ho…

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## [Can the value of the variable be accessed/viewed in all the sessions of the course](https://community.evolveauthoring.com/t/can-the-value-of-the-variable-be-accessed-viewed-in-all-the-sessions-of-the-course/1502)

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**Author:** [@Shraddha](https://community.evolveauthoring.com/u/Shraddha)\
**Replies:** 1\
**Last updated:** [February 23, 2022, 5:28pm UTC](https://community.evolveauthoring.com/t/can-the-value-of-the-variable-be-accessed-viewed-in-all-the-sessions-of-the-course/1502 "2022-02-23T17:28:11Z")

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Can the value of the variable be accessed/viewed in all the sessions of the course. If we have a text area component and we save the user input in some variable. Can we access that stored variable values in all the sess…

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## [Can we add the extensions pages like Glossary and resources in the course navigation panel?](https://community.evolveauthoring.com/t/can-we-add-the-extensions-pages-like-glossary-and-resources-in-the-course-navigation-panel/1501)

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**Author:** [@Shraddha](https://community.evolveauthoring.com/u/Shraddha)\
**Replies:** 1\
**Last updated:** [February 23, 2022, 5:18pm UTC](https://community.evolveauthoring.com/t/can-we-add-the-extensions-pages-like-glossary-and-resources-in-the-course-navigation-panel/1501 "2022-02-23T17:18:45Z")

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In the course navigation panel we have the topics and pages. However can we also add the extensions pages like Glossary and resources in the course navigation panel?

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## [How do I renew my Evolve subscription?](https://community.evolveauthoring.com/t/how-do-i-renew-my-evolve-subscription/1485)

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**Author:** [@Shraddha](https://community.evolveauthoring.com/u/Shraddha)\
**Replies:** 4\
**Last updated:** [February 23, 2022, 4:58pm UTC](https://community.evolveauthoring.com/t/how-do-i-renew-my-evolve-subscription/1485 "2022-02-23T16:58:51Z")

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How do I renew my Evolve subscription?

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## [Why flipcards should only contain small chunks of content. If you have more than a sentence consider using the Text Reveal (it allows for more content)](https://community.evolveauthoring.com/t/why-flipcards-should-only-contain-small-chunks-of-content-if-you-have-more-than-a-sentence-consider-using-the-text-reveal-it-allows-for-more-content/41)

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**Author:** [@appitierre](https://community.evolveauthoring.com/u/appitierre)\
**Replies:** 0\
**Last updated:** [November 20, 2017, 11:57am UTC](https://community.evolveauthoring.com/t/why-flipcards-should-only-contain-small-chunks-of-content-if-you-have-more-than-a-sentence-consider-using-the-text-reveal-it-allows-for-more-content/41 "2017-11-20T11:57:30Z")

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Unfortunately this isn’t something we can control in Evolve as it’s down to the natural behaviour of responsive design. However, looking at your component it would seem a better use case for this content is the Text Reve…

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## [Using the Link Manager](https://community.evolveauthoring.com/t/using-the-link-manager/158)

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**Author:** [@anon59780582](https://community.evolveauthoring.com/u/anon59780582)\
**Replies:** 0\
**Last updated:** [June 25, 2018, 3:13pm UTC](https://community.evolveauthoring.com/t/using-the-link-manager/158 "2018-06-25T15:13:48Z")

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Here’s a quick tip from our YouTube channel on using the Link manager. It’s possible to set up default links using the Links Manager in Evolve. This means you’ll be able to access links in your courses that you’d like t…

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## [Loclization Guidelines](https://community.evolveauthoring.com/t/loclization-guidelines/753)

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**Author:** [@apsaxena](https://community.evolveauthoring.com/u/apsaxena)\
**Replies:** 3\
**Last updated:** [February 1, 2022, 11:03am UTC](https://community.evolveauthoring.com/t/loclization-guidelines/753 "2022-02-01T11:03:16Z")

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Hi All, I have created this Topic to be specific for Localization guidelines in Evolve. I request the Users to share their valuable inputs for steps for Localization in Evolve. How to Translate the UI Text within Evol…

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## [What components do we have and what can they do](https://community.evolveauthoring.com/t/what-components-do-we-have-and-what-can-they-do/31)

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**Author:** [@appitierre](https://community.evolveauthoring.com/u/appitierre)\
**Replies:** 5\
**Last updated:** [November 13, 2021, 12:47pm UTC](https://community.evolveauthoring.com/t/what-components-do-we-have-and-what-can-they-do/31 "2021-11-13T12:47:54Z")

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For the latest components, descriptions and examples, see the Component Guide under Resources on the Evolve Hub.

[Next page](https://community.evolveauthoring.com/c/legacy-evolve/faq/7.md?page=1)
